How we handle your data.

Error and performance monitoring

Stay Eventful uses Sentry to capture anonymised diagnostic data — error reports and page performance timings — so that crashes and slow pages can be identified and fixed.

• No personally identifiable information is attached to these events.
• Only non-sensitive data is forwarded: error slugs, performance timings, page categories, and ISO date references.
• Sentry stores and processes this data on its own infrastructure. See the Sentry Privacy Policy for full details of how Sentry handles data.

Product analytics

Stay Eventful uses Umami, a privacy-first analytics tool, to understand which destinations and matches people find useful — for example page views and outbound ticket-link clicks.

• It is cookieless and sets no persistent tracking identifiers, so no cookie consent banner is required under current GDPR guidance.
• No personally identifiable information is collected. Only non-sensitive context is recorded, such as destination slugs, event categories, and ISO date references.
• Umami stores and processes this data on its own infrastructure. See the Umami Privacy Policy for full details of how Umami handles data.

Cookies and tracking

Stay Eventful does not use advertising cookies or persistent tracking identifiers. Both the error monitoring (Sentry) and product analytics (Umami) above are cookieless and do not require a cookie consent banner under current GDPR guidance for anonymised data.

If any analytics tool that sets persistent identifiers is introduced in the future, a GDPR-compliant consent mechanism will be in place before it is enabled.

Questions about data use

If you have questions about how your data is handled, or want to raise a concern, please get in touch.